Officials and civil servants are pioneers in implementing administrative procedures at levels 3 and 4

According to Plan to promote the use of online public services, increase the rate of online application, and reduce overdue dossiers in Hai Phong City’s state units issued by the City People’s Committee, the latter sets a target of 100% administrative procedures meet criteria for online public service launch at level 4; 80% public services at levels 3 and 4 get incurred online dossiers; ratio of online dossiers to the total number of dossiers received offline and online must be at least 60%.

Besides, it is necessary to strengthen knowledge and promote leaders’ role in process of direction and implementation; identifying tasks, measures, and responsibilities of each unit in receiving and processing online dossiers, administrative procedures reception and return through public postal service; encouraging people and enterprises using services; reviewing administrative procedures under management, standardizing ISO process, and upgrading electronic processes, etc.

The object is to improve the quality of contingent officials and civil servants in handling administrative procedures, promote implementation of online administrative procedures, reduce negativity and create the most favorable conditions for citizens and enterprises when doing administrative procedures./.

Hai Phong Online Newspaper - baohaiphong.com.vn

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