To realize the Government's strategic goals in Resolution No. 02/NQ-CP dated January 8, 2026, the Hai Phong City People's Committee officially issued Decision No. 714/QD-UBND regarding the Plan for Control of Administrative Procedures (AP) and the implementation of the one-stop-shop and interconnected one-stop-shop mechanism for 2026. This is a decisive action to enhance competitiveness and create a breakthrough in the port city's new era.
Specific Targets for 2026 Following the spirit of "creation and development" and putting people and businesses at the center, the city has set specific targets:
- Comprehensive Digital Transformation: Striving to achieve a rate of 100% for the electronic issuance of AP results and digitization of records. A minimum of 80% of records are to be received and processed online.
- Enhancing Satisfaction: The satisfaction level of people and businesses regarding AP resolution must reach a minimum of 95%; specifically, the fields of land, construction, and investment must reach at least 90%.
- Reducing Administrative Burden: Implementing reviews and proposing simplification plans to cut 50% of the time and 50% of the costs for AP compliance compared to 2024.
- Improving Rankings: Focusing on enhancing the Provincial Competitiveness Index (PCI), Public Administration Reform Index (PAR Index), and Satisfaction Index of Public Administrative Services (SIPAS).
Key Tasks and Synchronous Solutions The city's plan clearly identifies groups of tasks to be implemented regularly:
- Institutional Perfection: Building regulations for the management and operation of the interconnected AP Resolution Information System and ensuring that data is always "correct, sufficient, clean, and live".
- Implementation of "6 Clears": Applying the principle of "clear people, clear work, clear time, clear responsibility, clear products, and clear authority" in the work processing procedure.
- Increasing Access: Organizing mobile task forces to provide guidance and receive records on weekends in residential areas from April to November 2026.
- Strict Inspection and Handling: Strengthening supervision, verification, and strictly handling acts of harassment that cause difficulties for businesses.
Responsibility and Coordination The Chairman of the City People's Committee requires the Heads of departments, branches, and sectors (including the Department of Foreign Affairs and related units) along with the Chairmen of People's Committees at all levels to be directly responsible for the results of task implementation within their management scope.
Policy communication must be intensified through mass media so that businesses can promptly grasp their rights and provide honest feedback via hotlines when encountering obstacles. The Office of the City People's Committee plays a focal role in monitoring, urging, and evaluating the results of serving people and businesses on a weekly basis.
The synchronous implementation of Resolution 02/NQ-CP and Plan 714/QD-UBND affirms Hai Phong's determination to build a transparent, safe, and professional business investment environment, contributing to the country's strong progress into a new era.