In a decisive move to accelerate the city's technological evolution, the Hai Phong City Steering Committee for Science, Technology, Innovation, Digital Transformation, and Project 06 officially issued Decision No. 100/QD-BCD on August 10, 2026. This "Flash" directive mandates the implementation of a rigorous 100-day Action Plan specifically designed to dismantle existing bottlenecks in digital transformation within the political system, ensuring a seamless transition toward a modern, data-driven governance model.
The 100-day Action Plan is a direct response to high-level conclusions from the General Secretary and President regarding the breakthrough development of science, technology, and national digital transformation. The peak implementation period is set from July 11, 2026, to November 30, 2026, during which the city aims to create a profound shift in governance, direction, and public service delivery for both citizens and businesses.
The core objective of this plan is to handle urgent, persistent bottlenecks and tasks that have been slow to progress. By centralizing efforts to resolve these issues, Hai Phong intends to establish a unified and disciplined framework for managing data, infrastructure, and digital platforms. This includes ensuring absolute information security and cybersecurity while eliminating the fragmentation of data and resources.
To ensure the plan does not remain merely on paper, the Steering Committee has enforced the "06 Clears" principle: Clear person, clear work, clear time, clear responsibility, clear product, and clear authority. Under this framework, the heads of departments, branches, and local People’s Committees at all levels are held directly accountable to the Chairman of the City People’s Committee for the progress, quality, and effectiveness of their assigned tasks.
The plan emphasizes measurable outcomes. Every task must result in a specific product that can be audited, verified, and operationalized. Success is measured by the reduction of paperwork, cost savings, time efficiency, and, most importantly, the satisfaction of the people and the business community. A significant portion of the Action Plan focuses on stabilizing the city's digital foundations. Key tasks outlined in the mission appendix include:
- Infrastructure Upgrades: Agencies are mandated to review and eliminate "dead zones" or weak signal areas within state offices, educational institutions, and public medical facilities. This is coupled with the investment and upgrading of terminal equipment, such as computers and specialized software, to meet digital work requirements.
- Data Architecture: By November 30, 2026, the Department of Science and Technology must lead the completion of a comprehensive data architecture framework and a city-wide data dictionary, ensuring synchronization with national standards.
- Information Security: A top priority is the completion and evaluation of security dossiers for Level 4 and Level 5 information systems. Agencies must conduct independent penetration testing and vulnerability assessments before these systems are expanded or operated.
- Database Management: The plan requires a full review and assessment of shared and specialized databases to align with Plan 145/KH-UBND. This includes a rigorous "Correct – Sufficient – Clean – Live" data cleansing process.
The 100-day Action Plan places the citizen at the heart of the digital ecosystem. One of the most ambitious tasks is the total integration of VNeID (National Identity App) for all administrative procedures. The city aims to allow residents and foreigners to use their electronic identity accounts to handle all public services, effectively replacing traditional paper documents.
Furthermore, the city will pilot the "Civilian Station" model at public locations and administrative centers. These stations will serve as multi-utility hubs where citizens can access online public services, health records, digital finance, and other essential utilities with the assistance of digital identity technology. To support this, the city will launch a campaign to activate level 2 electronic identity accounts for at least 97% of the eligible population.
Recognizing that technology is only as effective as the people who manage it, the plan includes specific provisions for human resources. The Department of Home Affairs is tasked with reviewing and updating the database of the city's civil servants and public employees, ensuring it is synchronized with the national database.
Crucially, the city is committed to implementing support policies for officials specialized in digital transformation and cybersecurity. Per Decree No. 179/2025/ND-CP, eligible personnel will be identified, approved, and granted support regimes by August 15, 2026, to encourage high-level dedication to the city's digital goals.
The 100-day Action Plan under Decision No. 100/QD-BCD is more than a technical upgrade; it is a political commitment to transparency and efficiency. With a clear timeline, rigorous oversight, and a focus on resolving core bottlenecks, Hai Phong is paving the way for a digital government that truly serves its people, ensuring the city remains a leader in the nation's digital transformation race./.