In the context of comprehensive digital transformation and increasingly fierce competition in attracting investment, building an intelligent, open, and transparent database system has become a key element in investment promotion activities. In Hai Phong—one of the largest industrial and logistics hubs in Northern Vietnam—the city government is implementing a wide range of initiatives to accelerate the development of databases serving investment promotion. These efforts not only improve the quality of investment attraction but also contribute to sustainable development, aiming toward a modern, transparent, and efficient digital economy.
Toward an Integrated Data Ecosystem
One of the city’s top priorities in 2024 is the development of a centralized database directly supporting investment promotion in key sectors such as supporting industries, innovation, digital transformation, human resource training, and sustainable development. These are high-potential sectors that can attract strategic investors in the post-COVID era and align with global supply chain restructuring trends.
Hai Phong has proactively publicized approved urban and industrial planning—particularly in key areas like the Bac Song Cam Urban Area, economic zones, and industrial parks. This transparency allows investors to easily access zoning and infrastructure plans, minimizing project implementation risks. It marks a significant step forward in administrative reform and improving the local business and investment environment.
Digital Transformation in Investment Promotion: From Data to Experience
The year 2024 marks a pivotal phase in Hai Phong’s application of information technology in investment promotion. The city has completed and is operating specialized digital portals such as haiphongdpi.gov.vn and heza.gov.vn, which integrate artificial intelligence (AI) chatbots to provide bilingual (Vietnamese and English) assistance in the fields of business registration and investment licensing.
Deploying AI-powered online assistance not only reduces the workload for administrative staff but also creates a 24/7 support channel to promptly address questions and concerns from enterprises and foreign investors. This approach aligns with Hai Phong’s vision of building a smart government and smart city.
Notably, the city has completed a VR360-degree digital map of the Bac Song Cam Urban Area—one of the key new urban developments—providing investors with an intuitive, immersive view of infrastructure, connectivity, and development potential. The digital mapping system is also being applied to industrial zones and economic zones, enabling investors to easily locate projects, review detailed plans, and access contact information.
Data Connectivity: Cross-Sector, Cross-Level Integration
In addition to its official websites, Hai Phong has upgraded thematic digital portals to support investment promotion tailored to specific sectors and investor groups. Notable examples include:
- Industrial Clusters Portal (cumcongnghiephaiphong.vn): Regularly updates information on new cluster planning, infrastructure investment progress, and operational enterprises.
- Supporting Industry Portal: In cooperation with the Ministry of Industry and Trade, Hai Phong continuously updates the list of local supporting industry enterprises on the national platform vsi.gov.vn, enhancing supplier visibility for major manufacturers.
- FTA Portal (fta.haiphong.vn): Provides up-to-date information on Vietnam’s international trade commitments and tariff incentives available to foreign investors.
Additionally, city agencies are leveraging digital communications and promotion through social media fanpages to quickly disseminate investment-related information to business communities, financial institutions, and trade associations both domestically and internationally.
Toward a Dynamic and Interactive Database System
Hai Phong is pioneering a new approach in investment data management—moving beyond traditional data collection and storage toward dynamic data systems capable of analyzing trends, demand, and investor behavior. The implementation of a survey plan in 2024 targeting supporting industry enterprises and final-product manufacturers is the groundwork for developing a supplier capacity assessment system—an essential requirement from large FDI corporations in their site selection processes.
With a firm commitment to digital transformation and intelligent data system development, Hai Phong is steadily enhancing the quality and effectiveness of investment promotion. The database is not merely a tool for information access—it serves as a foundation for policymaking, investment environment improvement, and sustainable growth stimulation. In a landscape of increasingly intense FDI competition, data has become a strategic asset—and Hai Phong is making the most of it to move further on the global investment map.